优步在数据泄漏后自行公开强奸数据
Uber has revealed it received five rape allegations between December 2012 and August 2015. The firm said the figure accounted for 0.0000009% of more than 500 million Uber journeys made during that time.
近日，优步公司公开表示，在2012年12月至2015年8月间共收到五项强奸指控。该公司表示，这个数字仅占在此期间超过5亿次优步出行的0.0000009%。The information was released after Buzzfeed obtained screenshots suggesting more than 5,000 messages concerning rape had been logged by Uber customer support. But Uber said the numbers were "highly misleading".
在Buzzfeed登载了关于在优步客户系统超过5000条强奸的信息截屏之后，这一消息才公布于众。但是优步公司声称这些数字是有“误导性”的。Screenshots published by Buzzfeed showed a support centre agent searching Uber's customer correspondence database for terms such as "sexually assaulted" and "rape".
根据Buzzfeed刊登的这一截图显示，一名用户支持中心的特工正在优步客户通信记录里搜索“性侵犯”和“强奸”的相关词条。
There were more than 5,800 search results for "rape" and 6,100 for "sexual assault", with some emails showing descriptions such as "Driver sexually assaulted me".
其结果显示，有5800条关于“强奸”和6100条“性侵犯”的信息，其中有些邮件里显示了“司机对我进行了性侵犯”的描述。
In a blog post, Uber said the numbers were overstated because:
但是优步在博客文章中表示，这些数字被高估了，原因如下：Passengers often misspelled "rate" as "rape", and some wrote messages such as "you raped my wallet".
乘客经常把“rate”拼写成“rape”，因此出现了像“你强奸了我的荷包”这样的信息。Names and email addresses containing "rape", such as Draper, were included in the search results.
名字和邮箱地址里含有“rape”的拼写，比如Draper，就被囊括在了搜索结果里。Search results included complaints from people who had not actually travelled in an Uber.
搜索结果包含了未曾使用优步的人的投诉。The results included questions about sexual assault from customers who had seen the topic raised in news reports.
搜索结果包含了客户在阅读了相关话题的新闻后提出关于性侵犯的问题。But Uber admitted: "When serious incidents occur, people often report them directly to law enforcement. Therefore, those incidents may not be reflected in the numbers."
但优步同时也承认：“当严重事件发生后，人们通常直接向执法部门申诉。因此，那些事件有可能没有反映在该数字里。”Buzzfeed asked Uber to provide with the data for independent analysis, but Uber responded that this would be a "serious breach of our riders' and drivers' privacy".
Buzzfeed网站要求优步提供其独立分析的数据，但优步回应称这将是“对我们的出行者和司机隐私的严重侵犯”。Writing on Medium, Uber said: "We're the first to admit that we haven't always gotten things right. But we are working hard to ensure passengers everywhere can get a safe, reliable ride. Sadly, no means of transportation is 100 percent safe today. Accidents and incidents do happen. It's why we are working to build an exceptional customer support team that can handle problems when they occur, including working with law enforcement."
随后，优步在内容发布平台Medium上写到：“我们是第一个站出来承认我们做的不对的公司。但我们很努力地确保所有的乘客都能享受到安全可靠的旅途。令人难过的是，如今没有一个百分百安全的交通方式。事故和意外事件时有发生。这也是为什么我们努力组建一支杰出的客户支持团队，能够当事件发生时处理好问题，其中就包括与执法部门合作。”
